t: 01604 766892
m: 07860 725071
e: hello@mpscreative.co.uk

Frequently Asked Questions

Frequently asked questions about web design

How much will my website cost?

Prices start from £250 for a 3-page (or 3-section) site. There is also a 'menu' of options so you will always know your costs up front. There are never any hidden charges.

How long does it take to complete my website?

Once we have all content (text, images etc.) we can complete most projects within 2 weeks. If however you have a specific deadline which is shorter than that, we will endeavour to achieve this dependant on our workload at the time.

Do we need to have a meeting?

I think it is always a good idea to have a meeting. It gives me a chance to learn about your business in order to provide the right solutions. This is not always necessary however as most communication can be made by email or over the telephone. It is entirely up to you.

How do I get the content to you?

This is best done by email. Text can be sent in Microsoft Word format or if you use an Apple Mac, you can use Pages or TextEdit. If you do not have any of these programs, you can put the content in an email.

For images/logos etc., you can send in any popular image format (jpeg, png, gif).

We will not normally start the design process until we have content for at least 2 pages (including the home page).

Do I need to buy a domain name and hosting?

With all our packages, you get free 12 months web hosting. From the start of the second year you will be need to pay for web hosting which, currently, costs £56 per year. Domain name registration is currently about £6 per year for a .com and £6 per 2 years for a .co.uk. You can read more about hosting here.

Can I have my own email address?

Yes. In almost all cases, this will come free with the domain and our package price would include the set of your own email address. The only time you may have to pay additional charges for the set up is if your site/domain is hosted elsewhere. You can have multiple email addresses if you need them.

When do I have to pay?

We normally ask for 50% payment once you have approved the initial designs and the remaining 50% on completion of the project.

We will send you a copy of our full terms and conditions at the same time we send the quote.

How do I get my website listed in Google?

We will register your site with the major search engines.

What is SEO?

SEO (Search Engine Optimisation) is the process of analysing your site and optimising it for higher lisings in Google and other main search engines. More details on SEO can be found here

What after sales service do you offer?

Our after sales service includes a month of minor changes to the site (usually changes to the words) free of charge. After that, we are always on hand to help and support you and your site. Some changes and updates are even free!

Technical support and advice is free.

How can I monitor how my site is performing?

We install Google Analytics on every site we design. This is included in the initial package and is a free service from Google. Full details of Google Analytics can be found here.

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quotes"I am 100% satisfied with the result and have had some very positive feedback from my clients .."

Julie Stewart - Jewel Events