How much will my website cost?
In the majority of cases you will benefit from one of our web design packages. Prices start from £179 for a 3-page site. There is also a 'menu' of options so you will always know your costs up front. There are never any hidden charges.
How long does it take to complete my website?
Once we have all content (text, images video etc.) we can complete most projects with 2 weeks. If however you have a specific deadline which is shorter than that, we will endeavour to achieve this dependant on our workload at the time.
Do we need to have a meeting?
This is not always necessary as most communication can be made by email or over the telephone. However it can sometimes be useful to have a meeting. It is entirely up to you.
If I accept your initial quote, what next?
After an initial (free) consultation (this can be over the phone or in person), we will put together a proposal based on your requirements along with a few of our own recommendations.
In most cases, you will benefit from one of our web design packages with clear pricing and a 'menu' for optional extras if you need them
Once the proposal has been agreed, we will issue a formal quote for the site which will not change unless your requirements do, making it easy for you to control your budget.
Remember; there are no hidden extras!
The next steps
Having agreed budgets and proposals, we will make a start on the design of the main home page and one other example page. As the project progresses, we will update and publish these pages online so you can see the the results immediately.
Once the design and layout has been signed off, we will then complete the development of the site in accordance with your original requirements.
How do I get the content to you?
This is best done by email. Text can be sent in Microsoft Word format or if you use an Apple Mac, you can use Pages or TextEdit. If you do not have any of these programs, you can put the content in an email.
For images/logos etc., you can send in any popular image format (jpeg, png, gif).
We will not normally start the design process until we have content for at least 2 pages (including the home page).
Do I need to buy a domain name and hosting?
With all our packages, you are entitled to a free domain name and 12 months web hosting services. From the start of the second year you will be need to buy web hosting which, typically, costs between £36 and £72 per year. Domain name registration is currently about £6 per year for a .com and £6 per 2 years for a .co.uk
What if I already have a domain name registered?
You can still take advantage of our free web hosting service as it is not necessary to host the site with the same host as the domain.
If however you decide that you would like to host the site elsewhere, you will incur hosting charges from your own host.
Can I have my own email address?
Yes. In almost all cases, this will come free with the domain and our package price would include the set of your own email address. The only time you may have to pay additional charges for the set up is if your site/domain is hosted elsewhere.
When do I have to pay?
We normally ask for 50% payment once you have approved the initial designs and the remaining 50% on completion of the project.
A copy of our terms and conditions can be viewed here
How do I get my website listed in Google?
We will register your site with the major search engines (Google, Yahoo, Bing, DMOZ, Ask Jeeves)
What is SEO?
SEO (Search Engine Optimisation) is the process of analysing your site and optimising it for higher lisings in Google and other main search engines. More details on SEO can be found here
What after sales service do you offer?
Our after sales service includes a month of minor changes to the site (usually changes to the words) free of charge. After that, updates and changes are charged at a rate of £40 per hour. Please bear in mind though, that we can do quite a lot in an hour so small updates (typically to resize and replace an image for instance, takes about 5 minutes maximum) are usually grouped together over a period of time (usually monthly).
Technical support and advice is free in most cases.
How can I monitor how my site is performing?
We install Google Analytics on every site we design. This is included in the initial package and is a free service from Google. Full details of Google Analytics can be found here.